[Resolved]  Indigo Airlines — lost a black colour fastrack bag

Sir,

We travelled by 6e 2859 (Indigo flight) from delhi - chennai on 22.12.2018. My daughter, ms. N. Shaali pruthi was carrying a black colour fastract bag. It contains three kurtis (Violet colour, brown colour and orange, two towels. One of the zips will be in silver in colour.

It must have been lost when we were waiting for boarding to take place. We lodged complaint at chennai airport indigo counter on 22nd itself. They took us our mobile number.
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Feb 7, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
IndiGo Customer Care's response
HI,

We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo
Verified Support
Jan 07, 2019
IndiGo Customer Care's response
Hi,

As checked with the concerned department, no similar bag was found in lost objects. Kindly let us know in case further assistance is required.

Regards,
Team IndiGo
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