Indigo Airlines — Lost Blue Gard Top Check-In Baggage

Unfortunately, I recently experienced the loss of an important trolley bag during my journey with Indigo Airlines from New Delhi to Amsterdam, with a layover at Istanbul Airport.

Upon the insistence of the Indigo check-in staff at the Delhi Airport counter, I reluctantly checked in my cabin bag, a blue Kamiliant brand suitcase. Despite my objections, the staff insisted, citing aircraft capacity constraints. Upon arrival at Amsterdam Airport, to my dismay, my bag was nowhere to be found on the conveyor belt.

Of particular concern is the loss of a sentimental item: the "Chunadi, " a Bridal Red Scarf traditionally gifted to brides on their wedding day. The bag's contents also include various valuable items. It's important to note that this loss occurred under duress, as I was compelled by Indigo staff to check in my cabin bag against my wishes.

As such, I must hold Indigo Airlines responsible for this incident.

Below are the details of my travel and a description of the missing items:

Date of Travel: March 12, 2024
Brand Name of Suitcase: KAMILIANT
Flight Number: 6E11 or TK 4650
Passenger Name: Kanika Agarwal
Baggage Number: TK [protected]
Reference Number: RTFT5G
Route: From Delhi to Istanbul with Amsterdam as the final destination.
Description of Items in the Bag:

Small blue-colored suitcase with zipper, weighing approximately 9 kg.
Various panties, predominantly from Marks and Spencer, in a large zipped pocket.
Padded wireless bras in Triumph powder blue, Triumph maroon, Jockey grey, etc.
Hair towel.
Tan brown formal shoes (Brand: Louis Philippe, Size: 6-7).
Bottle green men's trousers (Brand: Custom Tailored).
Beige men's trousers (Brand: Custom Tailored).
Two shirts (Brand: Custom Tailored).
A bra case containing wired bras in black, maroon, purple.
Food article: Papad, an Indian snack (1 packet).

I urgently request your assistance in locating and retrieving my missing baggage. Your prompt attention to this matter would be greatly appreciated.

Thank you for your cooperation.
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