[Resolved] Indigo Airlines — lost boarding pass

khushkumari

Address:

Pune, Maharashtra, 411014

I lost my boarding pass. I need it to claim my reimbursement for the travel fare. If possible please send it to [protected]@gmail.com.

Details :
Passenger name - khushboo kumari
Pnr - dityxk
Journey from - pune to ranchi
Journey date - 02 nov, 2018

Passenger name - khushboo kumari
Airliner pnr - fi1kwn
Journey from - ranchi to pune
Journey date - 14 nov, 2018

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Feb 4, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2018

IndiGo Customer Care's response Hi Khush,

We understand your concern. We would like to inform that the boarding pass can be issued at the time of travel only. Now, you may opt for the Travel Certificate which is INR. 200 per passenger per sector by clicking on this link- https://bit.ly/11v2V9b. Travel certificate will be generated within 24-48 hrs on the same page after making the payment.

Regards,
Team IndiGo

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Comments

khushkumari

Hi,

I booked a round trip but I got a travel certificate single side do I need to pay two times for that.

IndiGo Customer Care's response, Dec 31, 2018

Verified Support

Hi Khush,

Please be informed that for the return trip you need to pay again. Since the Travel Certificate is INR. 200 per passenger per sector.

Regards,
Team IndiGo