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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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53%
Complaints
5617
Pending
13
Resolved
2886
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+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
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Please know that you cannot retrieve your boarding pass after your travel and you may download your travel certificate from here: https://bit.ly/3xQ6Dt7. For travel certificates older than 18 months, please contact our 24/7 call center at [protected]. Also, please note that the travel certificate Fee is Rs. 300 per passenger per sector. If the Travel Certificate Fee is not paid then you will be automatically redirected to the Bill Desk payment gateway to make the payment.
We sincerely request you to reach out to with us PNR details via Twitter/Facebook DM so we can check and assist you in the best possible way. You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.
Regards
Team IndiGo