[Resolved]  Indigo Airlines — Lost checked in baggage

I have lost checked in baggage while travelled from Bhubhaneswar to Chennai in indigo. I have filed a complaint at baggage claim desk after I recognise that the bag was missing. As the staff promised to deliver bag to my home, I left the airport. But till now, I didn't get my bag back nor any satisfactory response from airline. I didn't get proper response from airline customer care and also for the mail.
I got one mail for compensation of 3000 but I m not convinced and replied the same via email. After that I didn't get any mail from airline. What can I do to get my bag?Please help me.
PNR no: XIVGTL
DOJ 21 May. 8:55 AM Bhubhaneswar to Chennai.
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Jul 26, 2022
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
IndiGo Customer Care's response
Dear Sir,

We regret to know this. Our team is working on it and will connect with you soon t assist you with this.

Regards,
Team IndiGo
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