Indigo Airlines — Lost jewelry in Indigo flight

My wife and my mother were travelling from Jaipur to Ranchi via Delhi on 14/03/2023. They had booked a ticket of IndiGo flight. The ticket details are as follows:
1. Jaipur to New Delhi: Flight 6E 2205, Usha Gupta & Alpana Gupta, Seats 21C and 21B
2. New Delhi to Ranchi: Flight 6E 5535, Usha Gupta & Alpana Gupta, Seats 21D and 21E.
After reaching home at Ranchi when they opened the baggage which had the jewelry in a small bag, they were surprised not to find the jewelry, the small bag along with the jewelry was missing.
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IndiGo customer support has been notified about the posted complaint.
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Dear Mr Gupta,

Thank you for writing to us. We truly regret to read about this experience and request you to share a copy https://bit.ly/3RSi1i4 of the PIR (property irregularity report) issued by the arrival airport team upon reporting the pilferage of the luggage so we may raise this further with our concerned team and assist you in the best possible manner.

Regards,
Team IndiGo

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