[Resolved] Indigo Airlines — lost luggage complaint | |||
We had put our suit cases in the check in counter at jaipur and collected the suit cases in chennai airport. I had kept one fair of brown colour new sandal on the top zip of my suit cases. It was not locked somebody has removed the sandal from my front portion of the suit cases on transit it. Please register my complaint and help me in restoring my sandals to me. Boarding details from jaipur to chennai on 05.12.2017 night flight. Two tickets myself and my wife Was this information helpful? | |||
Mar 21, 2018 Complaint marked as Resolved Verified Support Feb 15, 2018 IndiGo Customer Care's response Hi Nirmal, We regret the inconvenience caused. As checked, the case was not reported at arrival customer service desk, due to which we are unable to take it any further. As per policy, all such cases need to be reported at the destination airport for us to be able to assist the passengers in the best possible manner. Regards, IndiGo Team | |||
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Greetings from IndiGo!
At the very outset, we would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurugram office or any location officially designated by authorised officials of IndiGo.
On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrolment fees from job aspirants/candidates.
It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons.
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IndiGo Team