[Resolved] Indigo Airlines — lost my bag | |
Dear Indigo, On 5th of April '19, I had traveled from Hyderabad to Ahmedabad thru flight 6E 719 . My PNR no is IINEJQ . I reached Ahmedabad airport and waited for my baggage to come but unfortunately I didn't found my Bag on the conveyor belt . At that time Miss Neha was present over there so I complained her for my Bag and give her all the details like Broun Strolley Bag with Clothes and Valuable things inside the Bag . She tried to contact Bangalore staff but their number was switched off . Still today it is showing switched off - [protected] . I had complained to call center and regularly doing the calls to Ahmedabad staff and call center, but I didn't get any satisfactory answer from any one . Every time when I am calling the persons get change in the calls and asking again and again the same thing . Pls help me out to dind where is my Luggage ??. Let me tell you that the situation was very worst at the Hydrabad Airport and staff is not even able to take care of crowed . They are not even helping the people in a proper way . Pls look in to this and do the needful Was this information helpful? | |
May 24, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 14, 2019 IndiGo Customer Care's response Hi Kanan, Apologies for the experience. As checked, our Customer Relations team is in touch with you via email. Please be assured our team will connect you with an update. Regards, Team IndiGo | |
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