[Resolved]  Indigo Airlines — luggage bag missing

Our luggage is missing in the plane on[protected]. The flight number is 6e699.
The passenger name is bushra m p.
It was said to us that the two of our luggage bags are send by mistake to ahmedabad. They will deliver it to us on the same day.

But still now, they haven't delivered.

This type of behaviour is not expected from a reputed company like indigo.

We are in extreme difficulty in this new city without our luggage.

Please take the necessary action immediately and deliver our luggage to us.
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May 8, 2019
Complaint marked as Resolved 
The company customer care number was used to contact the company regarding this issue. They delivered the luggages the next day noon.
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
IndiGo Customer Care's response
Hi,

We are sorry to note the disappointment. Please share your booking reference/ PNR number via private message so we may look into it.

Regards,
Team IndiGo
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