[Resolved] Indigo Airlines — luggage money sweep two times

[Resolved] Indigo Airlines — luggage money sweep two times

D deep rubi from Noida, Uttar Pradesh

Sir, my name is deepak tomar and i travel from kochi to delhi on flight no. 6e 837 with ticket no. [protected] on 06 may 18. Sir, due to my extra luggage i have to pay 5100 rupees but my mistake on your side i pay extra 5100 rupee, which also conform my manager present there and they promise me to revert back this money but still no money refunded to me, no confirmatory mail i received, kindly do something for it. I am raising this complain 2nd time as i m naval personal and always involve in sailing so i m not able to recheck status frequently, kindly do something Was this information helpful? No (0) Yes (0)
Dec 24, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Nov 23, 2018 IndiGo Customer Care's response Hi Deepak, We have already requested you on the previous post to share transaction details with our customer relations team so we may check from our end. Regards, IndiGo Team Nov 23, 2018 Updated by deep rubi I posted all details as u mentioned in ur earlier comment Verified Support Nov 23, 2018 IndiGo Customer Care's response Hi Deepak, We are unable to find details, that is why we requested you to send us an Email at [protected]@goindigo.in our team will get back to you. Regards, IndiGo Team
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