Indigo Airlines — Luggage not delivered... Misbehave by staff mr. Shailesh and no commitment for delivery of my trolley bag...

ravi pandey

from Pune, Maharashtra

Address:

Lucknow, Uttar Pradesh

I am at Lucknow aiport and my bag has not been delivered I was travelling thru flt 6E 792 on 12th Oct 2016...on asking the indigo manager mr shailesh is informing that he can't commit anything and is not sure by when my trolley bag will be given to me... I have a train to catch at 11 PM to deoria... He is telling that he can't commit that they will even provide me my bad... They are asking me to leave to Deoria and they want to deliver my luggage from Lucknow to Deoria... The bag has costly items... and important documents... If anything is lost it will cost me high... Also indigo staff is not registering my complaint...

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Oct 12, 2016

Updated by ravi pandey My bag has not been given to me after I landed at Lucknow from Delhi... On asking the ground staff and manager Mr. Shailesh Pandey started shouting at me and told that we cannot commit for the delivery of your bag... I have a train to catch at 11 PM to deoria ... As per them I would have to miss the train and they will even not arrange for any delivery to my destination... My bag contains important items which is costly as well as important ... Please help... Flt no. 6E 792 date 12th Oct 2016...