[Resolved]  Indigo Airlines — lying, fraud and cheating committed by indigo airlines employees at mumbai airport (girl named prithvi started all)

Address:

Mumbai City, Maharashtra, 400064

Dear authority,

As a written proof at airport "baggage drop in 45 mins prior" we reached 4:30 am at counter for 5:20 flight to jaipur. Girl named prithvi wasted our time conversing & saying we are late & some indigo employee (This employee on seeing us itself started saying rudely that you have to take evening flight) made us stand in queue (We could hear no indigo person announcing for jaipur as i was taking care of baggage & 2 senior citizen with me. On insisting they allowed the senior citizen & stopped me & my brother.

Lie no 1) we are no show reported as we were late (Which we weren't)
Ans) those senior citizen said that our seats were full - we had paid for premium seats and got premium seats, how could these seats go full!!!
They sold it to someone i guess hence made up all the story & stopped us

Lie no 2) it slipped out of prithvi's tongue only (I wish i had recorded) "i could have done it when to came here now all doors are closed, ohhh i mean you were late & doors are closed".

Since the start they asked us to take another flight. They didn't allow us do kiosk check in kept us engaged in their nonsense conversation & then gave us evening flight option at base cost of 1000/- we took that in 2 flights 1 for myself @1000/- 5:05 pm jaipur flight another @1000/- in 7:50 pm jaipur flight for brother. Now i reached @4:00 pm for my evening flight & this time i tried getting my brother on my 5:05 pm flight (Everything became possible as i was paying 1000/- again to get him on 5:05 pm flight)

Boarding happened this time at 4;40 pm for 5:05 pm flight
It was a trap to hide their mistake of allotting our seats to someone and earning 3000/-

There is so much wrong that happened there that day which i am not able to type as i have no words to type how swiftly & tactfully we were fooled, cheated & a fraud happened