[Resolved]  Indigo Airlines — misbehaving, overcharging, communal violence being bengali, my luggage bag fully broke

Address:Kamrup Metropolitan, Assam

I was traveling from assam at counter lady was giving the ticket, she said you are bengali, she force me to put all my language in the weight machine even my hand bag also i was carrying my son, s food who was not well.. I accept my luggage was more she was asking money.. I requested her but she was arrogant it your son not mine. Then i called my friend who was traveling he luggage was less but her behavior was you are a bengali, she took 1600 from me but she didn't write how much is the over weigh. This is fraud and full my baggage was broken, every passenger was request.in airport indigo serve communal violence... Shame on you. I travel always but guwahati is worst.
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Dec 17, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
IndiGo Customer Care's response
Hi Deepika,

We are extremely sorry to know that. Could you please share more details on your experience with us via direct message so we may try to assist you.

Regards,
IndiGo Team
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