[Resolved] Indigo Airlines — mishandled baggage | |
I was travelling with indigo from blr to del last sunday. I checked in the brand new baggage but got received the damaged bag at delhi airport. I informed it to the staff available at the terminal and he told me to drop a mail to the customer. [protected]@goindigo.in. I have tried many times to send the info to them but the recipient mailbox seems full and delivery was failed all the time. I reported the issue through the feedback form and they are offering 500rs cash voucher for the baggage worth 3900rs. Will 500rs. Voucher make it new? Was this information helpful? | |
Aug 30, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 30, 2019 IndiGo Customer Care's response Hi Anil, We are sorry for the trouble. As checked, our customer relations team has addressed the concern. Please be rest assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |
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