Indigo Airlines — Mishandling of baggage

Address:

Visakhapatnam

I, Jatinderpal Singh Sajjan, had travelled from Chandigarh to Visakhapatnam on 27 Oct 23 via indigo flight 6E6634 and 6E6366. I collected my baggage at Visakhapatnam and when I reached home and checked, I found It was broken. It’s an American tourister bag made of fibre and will not break easily. Only way it can break is if it is handled very badly. I request you to compensate for the damage and take action against the concerned.