Indigo Airlines — Misleading information by staff

Address:	Mumbai City, Maharashtra
Website:	Indigo

My father was about to travel from mumbai-delhi flt. no - 6e5097 today, he reached long before the scheduled time meanwhile i got a msg from your airlines that the flight is delayed also my father asked a staff of your airlines about the status of your flight. which she confirmed to be delayed so as any passenger could do he was waiting for his flight at the airport after sensing something wrong he again asked the staff about the status of the flight the staff said that the flight has already left and he was late. my father is a business man and reaching on time was very important for him but due to this careless handling of the situation by your staff his work has been delayed. moreover, when i called them to complain about the situation the staff behaved very rude and weren't even concerned about the passenger. he is a frequent flyer and if this is the case with your airlines then he will be bond to blacklist the same
8 th nov 2016