[Resolved]  Indigo Airlines — missed flight due carelessness of the indigo staff

Address:	Hyderabad, Andhra Pradesh, 500047
Website:	www.goindigo.in

Sir,
I was supposed to travel by IndiGo 6E - 717 on 28th Dec 2018 scheduled to departure at 8:20 from Hyderabad to Ranchi. I have done my web check-in one day prior. As per the rules check-in counter closes 45mins before and boarding closes 25mins before.
On the day of travel I was stuck in traffic as there was a mock military drill suddenly scheduled in one of the roads which was the reason for the delay. However, I reached the counter at 7:40 which is 40 mins prior to departure. Since I have done my check-in they should have given me my boarding pass but they denied and dint allow me to travel. I tried to contact them through multiple media but their attitude is even more pissing off.
Sir we keep waiting for hours when flights are delayed due to several issues and in my case I was on time for boarding and it would have taken me 5 mins to board the flight had they given me the boarding pass. They literally don't have any concern for the customers and their feelings.
This incident has caused me a huge loss as I couldn't not reach my destination.
I deserve a huge compensation for my loss.
Moreover sir this not the issue of one passenger, it should the lack of good service in our country. Since there is no other airline in the Ranchi-Hyd route we are forced to travel by IndiGo and they taking advantage of their monopoly. Every citizen and every consumer deserve a good service and our rights need to be protected. They deliberately not allowed me on board.
I request you to kindly consider this issue and do justice to me.