[Resolved]  Indigo Airlines — missed flight due to inappropriate airline staff behaviour

Address:

Indore, Madhya Pradesh

I was travelling from indore to bangalore. My flight was at 6:55 and i was there for the check-in at 6:00 that is exactly before 45 mins of the departure of flight but due to crowd during the check in i reached the check in counter at 6:20 and he told me go to other counter i cant take u in. When i went there i was told that we can't take your bag. I was of the opinion that no one was there to take care of my bag and i need my bag also with me. Then again they sent me to the other counter. Because of this i wasted my 15 more mins and finally she told now you can't board the flight. They didn't told me clearly that they will send my bag with the other flight before. When i went back and checked then she told that i was giving you option which was not told clearly before.

This way i missed my flight and spent another some thousands for booking the other flight.