Hi,
My check-in luggages has been missed while travelling from bangalore to bagdogra today. It contains all my basic clothes money laptop and documents. Plz help it's v urgent and i m not getting any proper response from your customer support. Every time i call them i get a response from them that they will check and let us know the status in 1 hour but i never receive a call from them. Till now they are not able to track where my luggages are. Is this the service and support u provide to your customer. I need my luggages immediately as i have all my important documents and office laptop in it which i need from monday for my office work. If you guys are not responding i will take a legal action against you as this is highly frustrating for me and i swear i will never ever use it services.
My pnr no is yyuzsrl.
Hope to get a reply from you asap.
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Dec 6, 2018
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
IndiGo Customer Care's response Hi,
We understand that this is quite a difficult situation. Request you to share the correct PNR, which is a six-digit alphanumeric number so we may assist you on this.
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