[Resolved]  Indigo Airlines — misuse personal details

Address:	New Delhi, Delhi, 110043
Website:	Indigo

Please be informed that i have booked my spouse ticket via armed forces quota as she is an army officer. However, today when i called indigo customer care, executive said it was a regular booking. I was completely shocked to hear this as i have entered all her army id details. This is a serious concern and i want someone to look into this matter as i believe her details have been misused or shared. To overcome this security issue i asked executive to change schedule for departure only but he denied and asked for extra charges.
We army people serving at border so that everyone should fall asleep without any fear. However, getting no help from indigo will make us feel very dissatisfied. Probably i must ask my superiors, colleagues not to book tickets via indigo as it might raise security concern for us. Such lousy and irresponsible customer service was seriously not expected from indigo. Thousands of army personnel still believes in indigo blindly i might have to show them the reality. Hopefully indigo has not become bigger than its existing & future customers..!

Regards
Pravesh kaushal
Email : [protected]@yahoo.in
Booking ref : gjimqx