Submit a Complaint
Airlines
IndiGo

Indigo Airlines — Money debited but ticket not generated/issued.

Dear Sir/ Madam,
On 18 Nov 2023 I tried to book flight 6E246 Ahmedabad to Delhi for a journey date 23 Nov 2023. I tried to pay using UPI (paytm), but It hanged and never generated a ticket. After waiting for some time I booked again using online banking for payment. Second time it materialised and I got a ticket with PNR UUQ49T.
₹5214/- got debited from my bank account. I request you to refund ₹5214/- ( as it did not produce any ticket).
I am enclosing my bank statement for your reference.
+1 photos
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related IndiGo reviews

[Resolved]Indigo Airlines - indigo airlines non receipt of refund for the pnr no : l2ut2k[Resolved]Indigo Airlines - Non receipt of Refund for the PNR No : ZL2MJB[Resolved]Indigo Airlines - Regarding cancellation of flights and then not providing proper solution2[Resolved]Indigo Airlines - Delayed Baggage yet to be received[Resolved]Indigo Airlines - My Flight Got cancelled and the Company have not provided any Accommodation
View all 5608 IndiGo Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    View all 5608 IndiGo reviews & complaints
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information