Indigo Airlines — money is deducted but ticket was not booked

Address:Regional institute of education campus, Mysuru, Mysore, Karnataka

I have made payment on 22 March for my flight from Mysuru to Bhubaneshwar scheduled on 24 March through CC Avenue payment gateway. I got order successful message in my email from CC Avenue but my ticket wasn't booked. Please tell me when n how will I get refund asap. And your customer care services are at the worst level. Please reply me back.
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Mar 23, 2020
Updated by pragyan nayak
I have made payment on 22 March for my flight from Mysuru to Bhubaneshwar scheduled on 24 March through CC Avenue payment gateway. I got order successful message in my email from CC Avenue but my ticket wasn't booked. Please tell me when n how will I get refund asap. And your customer care services are at the worst level. Please reply me back.
My order no. Is TyGesUQHOE_7luPQn787Tg
Order amount is ₹7021
Please consider it.
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