Indigo Airlines — Money not refunded

Address:

Katihar, Bihar, 854105

I samir kumar henry had booked a flight on 7th april.The amount was deducted but the ticket was not booked .on complaining to the customer sevice they told us that the amount of Rs.44304/- will be returned within 10 days .they provided us with a citrus id and on showing to the bank they told that the amount was not received in my account .the bank logded a complaint and gave us the complaint id T[protected].It has been 1 month and the amount has not been returned in my account.the pnr number iz IDKBWN.