Indigo Airlines — Money not refunded

Indigo Airlines — Money not refunded

F FvdZ Jan 13, 2023 Jan 22, 2023 This thread was updated on Jan 22, 2023

Dear Sir/Madam, Last week I tried to book a flight with IndiGo. The amount is deducted from my creditcard, however I did not receive a booking confirmation. I waited 5 working days, but I did not receive my money back. You can find the payment ID and dedcution in the attachement. I hope you can help me. Kind regards, Fenna van der Zijden Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Jan 22, 2023

Verified Support

Sir, we are concerned to take note of your disappointment.

You must have received an email from the concerned bank in your registered email id regarding the payment deduction displaying the Transaction ID/CCAvenue Reference Number, Time, and Amount of the deduction. Please share the snapshot of the complete email on Twitter/Facebook DM so we may check and assist you.

You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.

Regards
Team IndiGo