Indigo Airlines — Money refund denied despite of buying a refundable ticket

 
1 Review
Bangalore, Karnataka, India
 bikramdas2015
I had bought a ticket from Bangalore to Kolkata on 17th March 2015(5:20 PM) and the flight was supposed to depart at 6:40 PM. The PNR No being-057LSF, Flight No-Indigo 6E-378.I reached the airport at 6:10 PM. I was denied a boarding pass. I was denied a relocation.and finally I was denied a refund. They said cancellation has t be 2 hours prior to departure. In my case, I bought the ticket 1 hour 20 minutes prior to departure so how will I cancel 2 hours prior? As it was an emergency situation(my grand mother in law expired), again I bought a ticket with Indigo, PNR No-E3W5FV, flight No-6E-339 on 18th for 19th(6:30 AM) Want a refund for the same..
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    48%
    Complaints
    3821
    Pending
    103
    Resolved
    1815
    phone
    +91 12 4435 2500
    location
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    Indigo Airlines - Money refund denied despite of buying a refundable ticket