[Resolved] Indigo Airlines — my bag is missing | |
Dear indigo team, I traveled from pune to madurai via bangalore on 20th dec'18 My pnr no. Is eypugi Flight no. For pune to bangalore - 6e681 & bangalore to madurai - 6e7214 Tag no. [protected] I have not got my luggage bag at madurai airport, & it has been misplaced by your end I have discussed with the indigo staff, available at madurai airport but nothing happened. My bag contains valuable items & my important documents, which i require on priority. Till now i have not get any response from indigio team, & only i am calling & following-up for the same since today morning. This is very irresponsible behavior of indigo team and you should take responsibility of this missing of my baggage & need to insure to find it and gave me back on priority. This is leading to a lot of loss in my academics & professionally due to missing of all my documents & creating a lot of mental harassment, by calling indigo team again & again and not getting any solution. I am writing this mail, as after several attempts, my issue is not getting resolved. Kindly resolve this on priority & kindly return my baggage. Regards, Priyanka raj [protected] / [protected] Was this information helpful? | |
Jan 26, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Dec 22, 2018 IndiGo Customer Care's response Hi Saurabh, This is not the experience we want our customers to have. As checked, our customer relations team is working on this and will connect with you soon. Please be assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |
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