Indigo Airlines — My belongings not returned & get stupid answer | |||||
I just need your service once in this long relationship & found how worst people/system /service indigo has. Following is the case. i was travelling th. Flight number 6e-6518 on 8th feb., pnr : by2frm. unfortunately, i left my power bank & iphone data cable in front of my seat pocket. i called up to indigo customer care number & lodge a complain about this, which is obviously a moment when i need proper response from customer care. I feed them back about everything –where it was left, whats the color, make of the items etc etc. they ask me to call after 4-5 hours. I call them again in evening then that stupid guy ask me stupid question & the same information again which start irritating me. i provide the same information again, he ask me to call after 24 hours. I call them next day evening then the same story /question. I thank god that i left just power bank & cable if i left iphone then i can’t expect to get it back from this worst airline. i call then again & again till today & found that my gadgets are available at airport. i ask them either send it by courier or i will send my representative to collect. (With my boarding pass, id proof & authority letter) then again stupid answer that we don’t know that airport team will give or not. With the above case i m feeling that this is something irritating, irresponsible, worst service, no customer friendly etc etc. I don’t know this is the behave or service standard of the indigo — This is another update of how indigo cheated the customer belongings. After many time follow up with indigo customer care, i got the confirmation that my belongings found the airport. Today, i depute a representative with all desired documents but when he reached then indigo team ask him to await. After 2 hours of waiting they said that it was destroyed. I know that they cheater took that at home Was this information helpful? | |||||
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