Indigo Airlines — My belongings not returned & get stupid answer

Address:New Delhi, Delhi, 122002
Website:www.indigo.com

I just need your service once in this long relationship & found how worst people/system /service indigo has. Following is the case.

 i was travelling th. Flight number 6e-6518 on 8th feb., pnr : by2frm.
 unfortunately, i left my power bank & iphone data cable in front of my seat pocket.
 i called up to indigo customer care number & lodge a complain about this, which is obviously a moment when i need proper response from customer care. I feed them back about everything –where it was left, whats the color, make of the items etc etc.
 they ask me to call after 4-5 hours. I call them again in evening then that stupid guy ask me stupid question & the same information again which start irritating me.
 i provide the same information again, he ask me to call after 24 hours. I call them next day evening then the same story /question. I thank god that i left just power bank & cable if i left iphone then i can’t expect to get it back from this worst airline.
 i call then again & again till today & found that my gadgets are available at airport.
 i ask them either send it by courier or i will send my representative to collect. (With my boarding pass, id proof & authority letter) then again stupid answer that we don’t know that airport team will give or not.

With the above case i m feeling that this is something irritating, irresponsible, worst service, no customer friendly etc etc. I don’t know this is the behave or service standard of the indigo
This is another update of how indigo cheated the customer belongings.

After many time follow up with indigo customer care, i got the confirmation that my belongings found the airport.

Today, i depute a representative with all desired documents but when he reached then indigo team ask him to await. After 2 hours of waiting they said that it was destroyed.

I know that they cheater took that at home
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Feb 16, 2017
Updated by kirpasharma
Hi,
Just wanted to share that I sent an email to even nodal officer . Neither I hear from customer care nor from Nodal .
I m worndering how is the level of service of INDIGO .
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