[Resolved]  Indigo Airlines — My Newly purchased bag was completely ruined / weird marks on bag / very bad

We had a flight from banglore to ahemdabad to jodhpur

When our baggages arrived one of my bag was Fully destroyed/ and screwed with marks on it weird ones
+2 photos
Was this information helpful?
No (1)
Yes (0)
Sep 24, 2022
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
IndiGo Customer Care's response
Ma'am,

We regret to see this and wish to assist you in the best way possible. Please let us know if you reported this to our customer service team at the arrival airport before leaving the airport premise along with the six characters' alpha-numeric Booking Code (PNR) over a private message so we may further look into it.

Regards,
Team IndiGo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information