[Resolved] Indigo Airlines — my ticket was cancelled without verification

sadhana sabhandasani

from Mumbai, Maharashtra

Address:

421003

Booking reference : XCPJ6P
This ticket was cancelled my your team without verification.
I am confident that verification was not done because I never shared my registered number and email to anyone in this Universe.
So, it is very obvious that negligence is done by your team.
Therefore, I hereby request to provide full refund.
Thank you,
Regards,
DR.Sadhana

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 6, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

IndiGo Customer Care's response Hi Sadhana,

This is unusual. We have investigated this internally and found that cancellation was done after the verification by one of our representatives. Further, our customer care team has assisted you in this regard.

Regards,
IndiGo Team