Indigo Airlines — My Trolley damage/Handle Broken

Address:

No.4/675 2nd Street Mahalakshmi Nagar, Padiyanallur

I was travelling from Jaipur to Chennai on Nov 16th 2022 by flight no 6e-569, pnr no TNUFYP and my check-in baggage handle got damaged/Hardcase bag broken they are thorwing all the bags, I raised the complaint at kiosk available at mumbai airport and also through customer care. I am very disappointed by the response received from on ground staff and also from customer care call executive. They seems to be least bothered and not interested to deal with the issue of customer. They not even bothered to pay attention to complaint. Rather they keep trying to escape from issue and not even responding to me. It was very dissatisfying and disappointing response from so called "customer care". It is a financial loss as well as mental and physical harassment.
I will try my best to avoid or boycott this airline to travel in future.