Indigo Airlines — Negligence of ground staff

Address:	New Delhi, Delhi, 110001
Website:	goindigo

Hello sir, I, Jay Bulani with my parents was travelling from new delhi airport (AGA) to kolkata (netaji Subhash chand bos Airport) on 23rd July, 2016 by flight no 6E 203 on seat no 16A, 16B, 16C.
At the time of check in we were at indigo counter for bag check in. At that time ground staff at the desk was busy in just talking and giggling, she was not seeing interested in work. I ignored at the first site. But when we reached at kolkata, we found that on of our bag is not at the bag collection counter and it was not dispatched from new delhi. When w contact goindigo personnel, she said there was not even a check in stiker on the bag. Personnel at the new delhi counter forget to stike any check in stiker on the bag. We had to wait at the airport for 1 hour and the personnel there, told us to leave because it will take certain time to get the baggage. next day we receive the bag, they were neglecting the matter and delaying the delivery of the luggage. Due to that mistake, our plan for visit was completely spoiled.
We didn't hear a single sorry from there side.
Please look into the matter.
Its a matter of huge irresponsible behavior of the staff.