[Resolved] Indigo Airlines — no assistance for patient | |
I was very much disappointed by the services given by indigo team. I will never book indigo flight in my life and tell others not to book this bad services flight... I will tell u why... Actually we booked wheel chair in flight for my mother... She has leg problem... Severe pain in the lower limb... So we booked... She got service in chd airport... But when she was about to deboard from plane in dubai airport. Terminal 1 & asked for wheel chair... Then. The airhostess told my mother... You will get it down the stairs,... But there was no wheel chair and the bus was there to take passenger to metro train section... She was surprised... And she was not getting any staff to talk... Down the stairs... How disgusting... There are the liars... She walked all the way from bus then train thein airport... Till the baggaage with severe leg pain... But nobody helped her... Almighty is watching all this what u people had done to my mother... I will never book ur ticket. Was this information helpful? | |
Sep 20, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 IndiGo Customer Care's response Hi, This is not the experience we want our customers to have. Kindly share the booking reference/ PNR number so we may look into it. Regards, IndiGo Team | |
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