[Resolved]  Indigo Airlines — no wheelchairs for senior citizens

Address:Mumbai City, Maharashtra, 400071

My sister was traveling from mumbai to indore by flight no 6e-741 and wheel chair was prebooked we had to wait 30 minutes for wheel chair and i had to complain three times at counter but no response was coming. It is shame on indigo to handle senior citizens and request u to take action, as my sister has spine problem in spite of telling them no of times they were unable to provide wheel chair, so i request you to penalise them for the delay
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Mar 30, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
IndiGo Customer Care's response
Hi Anil,

We truly understand your concern. Please share your PNR / contact number so someone from our team will contact you on this at the earliest.

Regards,
IndiGo Team
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