Indigo Airlines — Non cooperation of ground staff and loss of money and inconvenience

Address:313002
Website:goindigo.in

On sunday 8th may 2016 i was travelling through indigo from mumbai to udaipur when i reached at airport i was 55 minutes prior to check-in but due to security checking i reached at checkin counter 40 minutes prior.The counter executive had just refuses to issue the boarding pass.There was no fault of mine to being late but the not a single ground staff person had helped me out..they fully refuses to accept me at that flight and clearly said to purchase another ticket for tomorrow by payout 3000rs. At the end i have to purchase another ticket..it means i had paid twice for the same flight to travel through. Although i asked them will i get refund of some amount for that ticket then they clearly said no no thats not our fault. Tell me this is all the criteria pf your company to make fool of the customer and just make money. Will you help me out for this cause or either i have other option to drag you at consumer forum. Reply if you are agree to refund or i will approach to court to get my refund. Seriously worst travelling through indigo and i will post to everyone on social media to not to choose indigo flight ever.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information