[Resolved]  Indigo Airlines — non refund of cancellation money on time

Address:

Khordha, Odisha

The PNR number are (1)MCHWTK booked on 6th Aug 2014 for Rs.72, 174. and (2) V43324 booked on 7th Aug 2014 for Rs.12, 029.. The above amount are paid by using debit card Rs, 29207/- Rs 40, 000/- by using credit card and Rs. 15000/-- by cash Total Rs 84, 203/- was paid. I cancelled the both ticket on 10th September 2014. I was paid the cash amount of rs.15000/- instantly at the Indigo counter. On 17th a sum of Rs.11829/- was refunded to my SBI A/c. After that the rest amount has not been refunded to my account yet. Each time I contacted the Customer care about the refund, they very politely answered that wait for one or two day the amount will be credited to your account. Near about 20 days have been passed but I have not received the rest Rs.69, 207/- The customer care personnel are neither in a position to intimate me transaction ID of the refundable money nor they are in a mood to register one complain about this matter. I am now in need of the money. Is Indigo going to return me the entire amount with interest for the delay???? I think this is not at all professional Sujit Mohapatra Bhubaneswar [protected]