Indigo Airlines — Non refund of my ticket cost.

Address:New Delhi, Delhi, 110019
Website:www.goindigo.in

Dear Indigo concern,

Please note that i booked a ticket on 27/3/2017 from New Delhi to BBS through flight no 6E 887, PNR No- H8DDJS, seat no 26E-30 and 26F-31.

At the time of departure, your security Sup Mr Subrato came to me and said you are medically unfit to travel. Hence you are requested to get down from the flight and your total amount would be refunded by Indigo within 7-8 days.

They have kept my original boarding pass and assure me your amount would be refunded. And also your Airport doctor also recommended for refund the amount as i was unfit to travel.

Since then many a times i called your customer care number and every time they assured me you will get your payment soon.

I do not understand company like Indigo is unable to pay Rs.12000/- to a customer even after many a follow up with your customer care exec.

If such practice will continue then that day is not so far that today's Indigo condition will convert to past"s Kingfisher Airlines.

Once again it is requested please check the issue with the detail given above and return my amount immediately.

Thanks
Kahnei charan singh
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5612
    Pending
    13
    Resolved
    2886
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information