[Resolved] Indigo Airlines — not announced for changing departure gate | |||
We were present at 7:30 pm infront of boarding gate. Our flight boarding gate was changed from 8B to 12B. No announcement was made for changing of boarding game. At 7:45 pm when we stood in line they said flight is ready to take off and there is no chance to put you in flight. Not only us many of passengers missed flight due to this reason. When we went to ticket counter the staff was not present, then they told system is not working, the staff was using phone while serving, getting back luggage was taking much time. How can someone be such irresponsible. I am very disappointed. I went through a lot of loss. Take a strict action against this. My ticket PNR number is - XKT3GA Rajesh Nerkar Was this information helpful? | |||
Aug 20, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 IndiGo Customer Care's response Hi Rajesh, We are sorry for the experience. As checked, our customer relations team is in touch with you and will respond with an update soon. Regards, Team IndIGo | |||
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