Indigo Airlines — Not arranging boarding

Address:

New Delhi, Delhi

sir,
I Dr. Sajal Kanti Deb and my friend mr.Gopal Das were unable to boarding the flightno.6E273 ref.M4EZHSafter issuing of boarding card due to non cooperation of indigo staff on16th May2014.after missing of flight indigo staff at Delhi airport told us that there is no flight from del to Agartala to day, though there is flight from Del to Kolkata and kol to Agartala. They(indigo staff) make us bound to purchase ticket of 17th May (6e273 booking ref. statusM4EZHSafter paying extra ammount of Rs.5000+ for Our urgent journey from the indigo counter near reporting counter at Delhi airport.we asked them that it is your duty to arrange our boarding as you have issued boarding cards .As because we are unable to overcome the Big que in the security check on that date But.they denied their responsibility .As a result of hardship we suffered financial loss and mental stress .we had to return back to guest house and to come on next day.this is a kind of negligence and harrasment by the indigo authority even after issuing
Of flight boarding card is beyond imagination .I am a regular flier by Indigo, now had a wast experience after long time?I therefore request you to compensate the financial loss and harrasment by paying an Ammount of Rs 30, 000(thirty thousand ) Within 2 weeks time from now, After that I will move to consumer court for justifyable. compensation.
Sincerely yours
Dr.Sajal Kanti Deb, mobile no. [protected]