[Resolved]  Indigo Airlines — not get cancellation refund amount

Hi
Rajani badmotha have booked a flight of indigo on 26th january and cancelled the same flight on 31st january and got cancellation, refunded message saying deduction amount is 3000 and refund amount-3282rs.
It said ki amount will be refunded in 5to 7 working days. Today is 21st january and still i not recieve my refunded amount.
I hope u will be helping me.
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Mar 9, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
IndiGo Customer Care's response
Hi Rajani,

We have already processed the refund in the travel agency account used for making the booking. You may contact the respective travel portal to claim the refund.

Regards,
Team IndiGo
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