[Resolved]  Indigo Airlines — not paid back the money

Address:Amritsar, Punjab, 143101

Not given the permission to board, because of my medical condition which was not so serious, i was only getting irregular muscle contractions, i was not paid back even a single penny, i will avoid indigo flight as much as i can in the future, i was not expecting such type of behaviour from indigo airlines, what the # are u talking about whether a complaint is short or long it must be resolved u r not too high that u will ignore our complaints u r because of we people, worst experience ever, travelling by bus is better i think😑😑😐😑😐
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Nov 22, 2018
Complaint marked as Resolved 
Thanku so much, as i have recieved the momey within 6 days.
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2018
IndiGo Customer Care's response
Hi,

We totally understand the discomfort you must have felt. KIndly share your booking reference/PNR number so we may look into it.

Regards,
IndiGo Team
Nov 10, 2018
Updated by Viqar23
Pnr no:- IM1U5B
Verified Support
Nov 12, 2018
IndiGo Customer Care's response
Hi Viqar,

We are coordinating with our team and will get back as soon as we get an update. Thanks for your patience.

Regards,
IndiGo Team
Verified Support
Nov 12, 2018
IndiGo Customer Care's response
Hi Viqar,

We have processed the full refund in the travel agency account which is used for making the reservation. Kindly coordinate with the respective travel agency to claim the refund. Once again, we are sorry for the inconvenience caused to you in this regard,

Regards,
IndiGo Tam
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