[Resolved] Indigo Airlines — not received baggage from doha airport | |
I am dr. Manjula yesterday (15.01.2019) traveled from doha airport Fllight no: 6e 1706, boarding time 1430, departure time 1530, due to heavy traffic 5 minutes late. Counters were closed before 0230 i came to airport i searched 15 minutes and contacted to higher official, he too announced but no one's are replied his call and finally he mentioned special services and send me without luggage only my laptop carried. My relation 2 times went to that counter place and requested to send my bag to another flight but they didn't accepted. My luggage is my relation's home in that bag my important and urgent files too there. Plz help me kindly to send my bag any date to doha to chennnai. Without bag i can't anything plz help me, i am expecting for your favorable reply Was this information helpful? | |
Mar 3, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 IndiGo Customer Care's response Hi, We are sorry for the experience. Please know that the check-in counter closes 75 minutes prior to the scheduled departure time of international flight. Based on our records, our check-in counter was already closed at the time of your reporting. Our endeavour is to assist our valued passengers at all times, therefore with an intention to help you reach the destination our staff has accommodate you in the same flight without your check-in baggage which was accepted by you. Further, we are sending an inquiry to our respective department. We shall respond soon. Regards, Team IndiGo Verified Support Jan 28, 2019 IndiGo Customer Care's response Hi, We got this checked. We would like to inform you that at no point our staff has given you commitment regarding the delivery of your baggage. Also, our staff has informed the passenger that the bag wouldn't be connected to Chennai as it requires passenger for the customs clearance. Request for your understanding of the same. Regards, Team IndiGo | |
 2 Comments | |
Comments
I have received offer from different mail id from indigo
I would like to know whether it is genuine mails are not
Attached screenshots for your reference
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I would like to know whether it is genuine mails are not
Attached screenshots for your reference
IndiGo Customer Care's response, Jan 18, 2019
Verified Support
HI,
We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you to visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.
Regards,
Team IndiGo
We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you to visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.
Regards,
Team IndiGo
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At the outset, we would like to clarify that the attached letter was not issued by IndiGo and also, the email ID mentioned does not belong to IndiGo.
On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates.
It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons.
Further, we would suggest to you visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.
Regards,
Team IndiGo