Indigo Airlines — Not received refund

Indigo Airlines — Not received refund

A Anisha99 from Kolkata, West Bengal Oct 15, 2022 Oct 15, 2022 This thread was updated on Oct 15, 2022

I cancelled my flight tickets ( which were refundable ) back in July. As soon as I did, the refund track on indigo’s website said “refund processed and is pending worth bank. Will take 5-7 working days”. It has been 3 months and I still have not received my refund. The bank says nothing came in. It’s a huge sum of 17000 that indigo owes me Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Oct 15, 2022

Verified Support

Hi,

We regret the inconvenience caused to you. This is not the experience we wanted to provide.

We request you to confirm the PNR via Facebook/Twitter DM so we can check and make the necessary communication to the concerned team.

You may also write to us at customer.[protected]@goindigo.in for any email communication.

We look forward to your understanding.

Regards,
Team IndiGo