Indigo Airlines — not refunding my taxes on flight cancellation | |
I booked a flight and applied a voucher of ₹1000 provided to me by Indigo in lieu of delay in my previous flight (indigo promise which I purchased) and they compensated the delay of 4hrs with a voucher of ₹1000. Now I applied this voucher for my current booking, due to some reasons I have to cancel my flight and Indigo is neither refunding me my taxes not providing me voucher that I can reuse for another booking. My concern is that ok even if they donot return the voucher, they cannot have the Taxes amount. That amount is paid to govt. The voucher they have provided should be for their airfare and not for the taxes. Was this information helpful? | |
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I have booked a ticket in the INDIGO flight. But due to oversight I have entered a passenger name wrongly. Now I like to change the name of the passenger.
PNR No.KM46GK
Name of the passenger : RAJLAKSHMI NEOG
Change to : RAJLAKSHMI WARY NEOG
I may be allowed to change the name of the passenger.
With reference to your concern, we believe our customer relations team has already contacted you & addressed your concern.
Regards,
Team IndiGo