[Resolved] Indigo Airlines — package booking pnr : knife | |
I booked package for goa from getpacking. Indigo.in for 6 persons almost a week ago and made full payment of rs 74724 but still my package is not confirmed. I requested indigo executive to kindly cancel 2 passenger from package namely ashish yadav and shilpi yadav and also to confirm me my package by sending me seat no. Of flights and hotel booking details but still he didn't positively confirmed me. I am very much dissatisfied by indigo service as my package was on one day hold then for a week and now again for next one week. I made payment in full but still my package is on hold, why it is not confirmed yet and it is still showing payment confirmation awaits? Dissatisfying completely. Was this information helpful? | |
Mar 22, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 IndiGo Customer Care's response Hi Ashish, We are sorry to note the disappointment. As checked, our team has assisted you in this regard. Also, we do understand the matter could have been handled better. We aim to make the experience as 6E as possible. Your feedback is duly noted. Hope your next journey with us is a better, smoother experience. Regards, Team IndiGo | |
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