[Resolved]  Indigo Airlines — pathetic staff service

Address:Hyderabad, Andhra Pradesh, 500064

Team indigo,
Really disappointed with pathetic staff service at rgia, which made us miss our flight. We were exactly at 2pm which is 50 mins prior to departure time (As per your domestic guidelines) but the staff denied to provide boarding pass at check in counter (We had baggage below 7kg), staff made me roam around for no reason and dint support me to catch the flight in any way.,. Insisted me to book the next flight which costed thrice of normal charge. I need a immediate action of refund for this issue with in 24hr - 48hrs or else will log a complaint against indigo in consumer court also will share the feedback on social media.
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Jan 20, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
IndiGo Customer Care's response
Hi Kandeepan,

This doesn’t sound right. Please share your booking reference/ PNR number via private message so we may check this.

Regards,
Team IndiGo
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Mere bhi sab paise in airline valo ne lut liye hai.
Abhi tak sare paise refund nahi huva hai
IndiGo Customer Care's response, Dec 22, 2018
Verified Support
Hi Tushar,

Please elaborate your concern via private message. We'll surely try to assist you.

Regards,
Team IndiGo

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