Indigo Airlines — Penalty Charges for late coming

Website:

Www.goindigo.in

Sometimes airlines depart or reach hours late. No penalty is charged by any passenger. Only announcement that the flight is late due to so.. and so..reasons is sufficient to satisfy the passengers. However, when i make avlate of just 5 minutes, i was not allowed to check-in, telling me that i am late and showing me tje counter to reschedule the flight. I paid Rs.3200 for rescheduling. This is passenger harassment. The airline could have warned me and halped me for quick entry. The airline should avoid harassing passengers.