[Resolved] Indigo Airlines — plains stinks of bad odour

Divij Kataria

from Vyara, Gujarat

Address:

Ahmedabad, Gujarat

I am currently sitting on flight no 6e158 which is to travel from ahmedabad to delhi. This plane stinks of bad odour as if they have never sprayed any room freshner. This odour is making it very hard for me to sit comfortably in this flight. It is as if the whole plane is filled with clothes which have not been washed since god knows how many days.

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Aug 30, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

IndiGo Customer Care's response Hi Diviji,

We regret to note your experience onboard with us. We always try to maintain a pleasant fragrance in our flights. However, we have shared your experience as a feedback with the concerned department. Please be rest assured of our continuous efforts to ensure high levels of customer satisfaction.

Regards,
IndiGo Team