[Resolved]  Indigo Airlines — poor behavior

Today i travelled from bangalore to indore. The time written on thr boarding pass was 7:45 and we reached there by 7:47. Then they said that our baggage couldn't be carried because we are late and the flight is already overcrowded. I don't think it was our fault of flight was overcrowded. They were also misbehaving with us and talking very rudely and made us run all over the airport to request for our baggage. And at the end we got to know they were just making fun o[censored]s. The departure time of the flight was at 8:35 and they called us at 8:15 saying that the flight would be departed within 2 minutes. And we came running. Really upset with the misbehavior of the staff. I would try not to fly with indigo in future.
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May 18, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2019
IndiGo Customer Care's response
Hi Riya,

This doesn’t sound right. Kindly share your PNR/ booking reference number via private message so we may look into it.

Regards,
Team IndiGo
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