Indigo Airlines — Power bank found in baggage but not returned by staff
V
virag sheth
May 25, 2023
May 26, 2023
This thread was updated on May 26, 2023
I was travelling by flight no. 6e6187, DELHI-RAJKOT DT. 24 May 2023. My ticket no. By mistake power bank was kept in baggage and in scan it was found. Office staff called me to check luggage. I went in luggage ground with staff and found power bank. But ground staff told me that they could not return power bank as it will disposed. I argued with them I have four hours before departure and I will keep the power bank in my hand luggage and I am ready to re-scan my hand luggage. But ground staff and boarding staff did not agreed and did not return my power bank. I kindly request to refund my power bank or compensat for that.
My mobile no.[protected]
e-mail id : [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
We regret the inconvenience. Please note power bank is not authorized in the check-in baggage, however, if found it is removed by the respective airport security team. You may get in touch with the airport's lost and found to claim the same. We look forward to your understanding on the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience. Please note power bank is not authorized in the check-in baggage, however, if found it is removed by the respective airport security team. You may get in touch with the airport's lost and found to claim the same. We look forward to your understanding on the same.
Regards,
Team IndiGo