[Resolved] Indigo Airlines — power bank kept with security personnel of indigo airlines | |||
I was traveled by indigo airlines vide flight no. 6e 625 on 07 jan del/amd[protected] hrs. Boarding pass issued & laugege (Bag) handed over to your staff at 20.50 hrs. One phone of your staff has come to me at 21.50hrs & told me in your bag you have power bank. With the direction of your staff open the lock of my bag & power bank taken your staff. I have asked your staff that return my power bank, he refuse to return it. It is my request to return my pwoer bank with worth of rs. 5000/- otherwise i will go for legal action against your airlines. Why eleventh hrs called me for power bank Was this information helpful? | |||
Mar 22, 2018 Complaint marked as Resolved Verified Support Feb 15, 2018 IndiGo Customer Care's response Dear Sir, With reference to your request, we would like to inform you that power bank is not allowed in checked in baggage. If the same is found in checked-in baggage, the same shall be disposed of off by the AAI and CISF. Hence we will not be in a position to return the same. Regards, Team IndiGo | |||
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